Airlines Blog

Gulf Air Rating Analysis | 3-Star Airline

Gulf Air is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

Gulf Air Rating Analysis

Airport Services - Bahrain | 3-Star

Premium check-in facilities Check-in staff service Priority boarding service Staff assistance on arrival Transfer service assistance Priority baggage service

Onboard Product - Long haul | 3-Star

Seat comfort and personal space Cabin safety information / video Comfort items : duvet, pillows, turndown Cabin and seat cleanliness Cabin temperatures Washroom cleanliness Amenity kit and washroom amenities Inflight entertainment Quality of meals...

GoAir Rating Analysis | 3-Star Airline

GoAir is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff. “GoAir onboard product standards have improved and most of the fleet is newer A320neo aircraft. Overall comfort is comparable to other regional competitors. Airport service standards can be inconsistent around the network but better for the main Mumbai hub. Cabin staff service is quite good, but again this is lacking consistency to meet 4-Star. There is a...

Frontier Airlines Rating Analysis | 3-Star Airline

Frontier Airlines is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff. “Described as an ultra-low-cost airline, Frontier Airlines works if you follow the baggage, check-in time rules carefully, although their handling of delays and cancellations can be very poor. Onboard seat comfort is okay for flights up to about 2-hours, and staff are proficient at providing the minimal available service. Cabin cleanliness standards could be improved.”

Flydubai Rating Analysis | 3-Star Airline

Flydubai is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. “Flydubai product standards are quite good for short-haul sectors but comfort is poorer for longer routes. Seats have USB and PTV screens but the IFE content must be purchased. Business Class has a good full service feel, but seat / sleep comfort is poor on longer flights. Cabin service standards are mixed, and Dubai Airport can be chaotic at...

Egyptair Rating Analysis | 3-Star Airline

Egyptair is Certified as a 3-Star Airline Rating for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

Egyptair Rating Analysis

Airport Services - Cairo | 3-Star

Premium check-in facilities Check-in staff service Priority boarding service Staff assistance on arrival Transfer service assistance Priority baggage service

Business Class Lounge - Almeisan Lounge | 3-Star

Ambience and exclusivity Seat availability and comfort Standard of washrooms Standard of shower facilities Cleanliness of lounge areas Choice of hot and cold food Quality of food served Choice of wines and beverages WiFi...

Delta Air Lines Rating Analysis | 3-Star Airline

Delta Air Lines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

Delta Air Lines Rating Analysis

Airport Services - Atlanta | 3-Star

Premium check-in facilities Check-in staff service Priority boarding service Staff assistance on arrival Transfer service assistance Priority baggage service

Onboard Product - Short haul | 3-Star

Seat comfort Cabin safety information / video Comfort items : pillow, blanket Cabin and seat cleanliness Washroom cleanliness Inflight Entertainment WiFi service Quality of meals served Selection of wines & beverages Magazines and...

China Eastern Airlines Rating Analysis | 3-Star Airline

China Eastern Airlines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

China Eastern Airlines Rating Analysis

Airport Services - Shanghai Pudong | 3-Star

Premium check-in facilities Check-in staff service Priority boarding service Staff assistance on arrival Transfer service assistance Priority baggage service

First Class Lounge - Lounge 36 | 3-Star

Ambience and exclusivity Seat availability and comfort Standard of washrooms Standard of shower facilities Cleanliness of lounge areas A la carte dining option Choice of hot and cold...

Blue Air Rating Analysis | 3-Star Airline

Blue Air is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff. “Blue Air delivers a reasonable low-cost experience for short-haul flights. Seat comfort is on par with other LCCs in the region. Cabin cleanliness standards are quite good but this is less consistent for onboard washrooms. Catering standards are fair and customers can pre-book hot meals in addition to buy-on-board items. Staff provide friendly service but this...

Biman Bangladesh Airlines Rating Analysis | 3-Star Airline

Biman Bangladesh Airlines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. “Biman have improved their fleet in recent times, and standards onboard the latest Boeing 787-9 are good, but the airline has a lot of inconsistency issues that impact their rating. Better attention to cleanliness and cabin maintenance is needed. Cabin staff service ranges from very good to quite poor, and again consistency needs change. Airport service standards at...

American Airlines Rating Analysis | 3-Star Airline

American Airlines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

American Airlines Rating Analysis

Airport Services - Dallas/Ft Worth | 3-Star Airline

Premium check-in facilities Check-in staff service Priority boarding service Staff assistance on arrival Transfer service assistance Priority baggage service

First Class Lounge - Flagship Lounge DFW | 3-Star Airline

Ambience and exclusivity Seat availability and comfort Standard of washrooms Standard of shower facilities Cleanliness of lounge areas A la carte dining option Choice of hot and...