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FINAIR INTERNATIONAL CUSTOMER SERVICE

Buying or changing flight tickets or travel extras, timetables, prices, and product enquiries:

Phone: +358 300 871 160 (€1,70/answered call + local network charge)

Traffic or payment disruption situations and special assistance services:

Phone: +358 9 818 0800 (local network charge)

In Finnish: Mon–Fri 7 a.m.–6 p.m., Sat–Sun 8 a.m.–4 p.m. (Finnish time)

Chat: Mon–Fri 7 a.m.–7 p.m., Sat–Sun 8 a.m.–6 p.m. (Finnish time)

In English: 24h

Chat: 24h

In Swedish: Mon–Fri 7 a.m.–6 p.m., Sat–Sun 8 a.m.–4 p.m. (Finnish time)

Chat: Mon–Fri 8 a.m.–5 p.m. (Finnish time)


FINNAIR PLUS

Do you have questions about your Finnair Plus account, Finnair Plus points or want to find out more about our frequent flyer program? Contact us!

Phone: +358 9 818 888

Open: Mon–Fri 8 a.m.–6 p.m.

 

REQUEST SPECIAL ASSISTANCE?

With this form, you can tell us about special attention you might need when travelling if you have a handicap or illness, for example. You can also inform us about the details of your medical device using this form.Please contact us 48 hours prior to your flight departure at the latest to enable us to anticipate the resources needed. Please note that we must be informed of illnesses requiring medical clearance and medical equipment 72 hours before departure, at the latest. We will contact you as soon as possible. We will not respond to other inquiries via this form.

Due to security reasons, passengers with reduced mobility will be seated by the window. Please note that seats on exit rows are not suitable for passengers with physical disabilities or reduced mobility. Most seats in Economy Class on our European flights have the same amount of legroom. On some European flights and all our intercontinental flights, Economy Comfort seats with more legroom can be purchased. Read more.

By submitting this form, you give us your consent to process your medical data to handle and complete your service request. The consent also applies to our partners, if necessary. Click here and request your own.

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