Blue Air Rating Analysis | 3-Star Airline

Blue Air Rating Analysis

Blue Air is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.

“Blue Air delivers a reasonable low-cost experience for short-haul flights. Seat comfort is on par with other LCCs in the region. Cabin cleanliness standards are quite good but this is less consistent for onboard washrooms. Catering standards are fair and customers can pre-book hot meals in addition to buy-on-board items. Staff provide friendly service but this is not always efficient or attentive.

Blue Air Rating Analysis

Airport Services – Bucharest | 3-Star

Check-in service options
Check-in staff service
Boarding efficiency (standard)
Boarding efficiency (Priority)
Staff assistance on arrival
Baggage delivery times

Onboard Product | 3-Star

Seat comfort
Cabin safety information / video
Cabin and seat cleanliness
Washroom cleanliness
Selection of buy onboard F&B
Quality of buy onboard F&B
Prices of buy onboard F&B

Cabin Staff Service | 3-Star

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff

Disclaimer

The Blue Air Rating Analysis shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Airways Office cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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