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How can I get the itinerary receipt?
The itinerary receipt with the e-ticket number will be sent to your email address immediately after the ticket has been issued. You can also download an electronic version of the itinerary receipt from theGDS website.
During reservation, please choose the age category of which the child is in order to by a ticket for child: 0–2 years or 2–12 years. Most of the airline companies offer discounts for children’s flight tickets: infants (0–2 years) — normally their discount is 90% of the standard tariff without the extra seat; children (2–12 years) — normally, their discount is 25% of the standard tariff without the extra seat; for minors over 12 years, the tickets are booked under standard fares. During reservation, please make sure you entered the child’s age information accurately. The child’s age on the date of flight must correspond to the selected ticket category. Age of the infant or child must meet age categories (“infant”, “child”), defined by the airline at the date of completion of the trip (end of the flight on the last segment). The children’s tickets must be booked at the same time as the adult’s ones. If a child is going to fly unaccompanied, please let our Customer Care Service know of it before booking the ticket. We will then inform you whether it is possible for the selected flight. In addition, please check with the carrier the list of documents required for the child’s/infant’s flight.
Find Your E-Tickets
Flight Confirmation Number: Last Name: If you are unable to view your E–ticketusing our E–ticket Retrieval program please Contact Us and one of our agents will be happy to assist you. Enter the Flight Confirmation Number followed by the travelling passengers Last Name and click on the “Submit” button.
How to check the status of a booking?
If you would like to check the status of your ticket, please visit GDS websites
It could be between 3 websites, those are:
1. www.checkmytrip.comfor flights booked in Amadeus.
2. www.viewtrip.com for flights booked in Galileo & Worldspan.
3. www.virtuallythere.com for flights booked in Sabre.
The PNR number is in your itinerary receipt near the Booking Reference field. It consists of letters and numbers — for example, 10TCHJ.And you need passport last name to check an air tickets.
How to read an e ticket:
A – validating carrier
B – means that this document can’t be used to board your flight
C – place and date of issue
D – electronic ticket number
E – passenger name
F – departure airport code
G – arrival airport codes
H – airline code and flight numbers
I – class of service and travel dates
Before departure, please contact corresponding institutions (embassy/consulate/visa centers of destination/connection countries, and the carrier or transit airports) for the: need of a transit visa (depends on the connection airport); possibility to leave the airport during connection (depends on your visa); need to take the baggage or its automatic transfer to the next flight (depends on the carrier, duration of connection and other factors); provision of hotel and catering by the airline company during long connections; need to check in during each connection or only a single check-in on the first segment of flight. Please note that for technical reasons, some airports are closed during certain hours. In that case, you will need a transit (or other) visa of such country. Please look for such information on the airport’s and airport websites or at embassy/consulate/visa centers of the corresponding countries. The agency provides you the opportunity to get acquitted with the requirements for travel documents, visas issues and medical requirements on your travel route before the booking is placed via the relevant link at the booking page.
Normally, flight ticket can’t be transferred to another person. If the name and sex in your ticket are not identical to the ones in your ID, you may send us a request to correct the details. Please note that even minor corrections of name may be prohibited or allowed for a certain fee depending on the airline’s rules, the agency service fee may also apply.
During reservation, please enter your miles card number in the corresponding field. If you have already booked the ticket, please contact the airline directly or your travel agents.
Yes, you can. You may select a seat on plane and save your time on check-in at the airport when you order tickets. To do that, select the option Buy Seat on Board after you have chosen the flight. Specify a flight segment and a desired seat on the plane map.
Will I have an in-flight meal?
When you book a ticket, you may order and pay for special meal if the airline provides such an option. It will make your flight as comfortable as possible. To order the service, please select the Meal on board option when you are creating an order. Select the meal and a flight segment to which you wish to apply this service. The service price depends on the airline and the flight. Upon payment, an electronic miscellaneous document will be emailed at the address which you specified in customer information. If the service is unavailable on the site or you wish to select it after submitting the order, please contact our Customer Care Service.
How to find baggage allowance?
You may transport animals in the aircraft cabin only after prior confirmation with the airline. Please note that most airlines allow carriage of cats and dogs. You should check the requirement for carriage of other animals with our Customer Care Service or make an unpaid booking and send the request for carriage of animals to firstname.lastname@example.org a detailed description of what animal you need to transport (species of animal, its weight and size of cage) Once we have received a reply from the airline, one of our Customer Care Service agents will contact you and inform you on the costs of transporting animals. If you accept the costs of transportation, you will need to pay for the booking and the fee for the animal carriage. Please note! When you check in at the airport, you must submit all the documents for animals required by veterinary service of the country of destination or transit and/or the carrier. To define the list of documents, please contact the corresponding consulate and/or the carrier.