World’s Best Airline Cabin Crew 2023

World’s Best Airline Cabin Crew 2023

Garuda Indonesia wins the top Award for the World’s Best Cabin Crew, with Singapore Airlines ranked second, ahead of ANA All Nippon Airways in third place.

The Best Airline Cabin Crew awards recognise the highest all-round performance of cabin staff, for hard service (e.g. techniques, efficiency, attention etc), and soft service characteristics (e.g. staff enthusiasm, attitude, friendliness and hospitality).

The World’s Best Airline Cabin Crew 2023

President & CEO of Garuda Indonesia Irfan Setiaputra expressed his gratitude: “Garuda Indonesia is thrilled to receive the title of World’s Best Cabin Crew for the sixth time at the 2023 World Airline Awards. This global recognition reflects on how Garuda Indonesia, as national flag carrier, manages its services thoroughly, including assuring the hospitality of Indonesia and sincerity well delivered from our cabin crew to the passengers. This award also reaffirms the company’s performance that shows positive recovery after the pandemic, which hopefully could have a multiplier effect for all aspects, specifically towards the tourism industry in Indonesia, by providing exquisite flight services for everyone. We also would like to thank the passengers for trusting Garuda Indonesia services to smooth their journey. This achievement is indeed our motivation to develop more initiatives and keep our commitment to enhancing the passengers’ satisfaction needs.”

1

Garuda Indonesia

2

Singapore Airlines

3

ANA All Nippon Airways

4

EVA Air

5

Hainan Airlines

6

Qatar Airways

7

Cathay Pacific Airways

8

Thai Airways

9

Emirates

10

Japan Airlines

11

Asiana Airlines

12

Fiji Airways

13

Qantas Airways

14

Oman Air

15

Malaysia Airlines

16

Korean Air

17

Austrian Airlines

18

China Southern Airlines

19

Vistara

20

British Airways

Best Cabin Crew in Africa 2023

South African Airways

Best Cabin Crew in China 2023

Hainan Airlines

Best Cabin Crew in Europe 2023

Austrian Airlines

Best Cabin Crew in India & South Asia 2023

Vistara

Best Cabin Crew in Indonesia 2023

Garuda Indonesia

Best Cabin Crew in Japan 2023

ANA All Nippon Airways

Best Cabin Crew in Northern Europe 2023

Finnair

Best Cabin Crew in Southern Europe 2023

Iberia