Airways Office

Alaska Airlines Rating Analysis | 3-Star Airline

Alaska Airlines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. Alaska Airlines Rating Analysis Airport Services - Seattle-Tacoma | 3-Star Airline Premium check-in facilities Check-in staff service Priority boarding service Staff assistance on arrival Transfer service assistance Priority baggage service First Class Lounge - Board Room : Sea–Tac | 3-Star Airline Ambience and exclusivity Seat availability and comfort Standard of washrooms Cleanliness of lounge areas Choice of hot and cold food Quality of food served Choice of wines and beverages WiFi service Access to power / charging points Friendliness of...

September 9, 2023Airlines BlogComments OffRead more...

AirAsia Rating Analysis | 3-Star Airline

AirAsia is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff. “AirAsia has a standard 29-inch pitch which is okay for short flights. Newer aircraft have USB charging and WiFi. Free IFE streaming is available on some aircraft but the content is quite limited. Buy onboard F&B choice and prices are reasonable, and there is a good range of pre-order items. Cabin staff service can be good, but it does...

September 9, 2023Airlines BlogComments OffRead more...

Air Serbia Rating Analysis | 3-Star Airline

Air Serbia is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, cleanliness etc, and service rating is for both cabin staff and ground staff. “Air Serbia has a reasonably good product in Business and Economy Class on long-haul flights, but staff service attention can be inconsistent. Short-haul Business Class has complimentary catering, but Economy Class is buy onboard. Airport service standards in Belgrade are inconsistent for staff friendliness and efficiency, but the Business Class lounge is at a good standard. With improvements to service consistency, this is...

September 9, 2023Airlines BlogComments OffRead more...

Air Canada Rouge Rating Analysis | 3-Star Airline

Air Canada rouge is Certified as a 3-Star Leisure Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. “As a leisure airline, the long-haul experience is quite full-service with complimentary amenities, and food and drink. For shorter routes, the airline has a decent buy-on-board selection. App-streaming IFE is available on all aircraft. Staff service can be very good, but this lacks consistency and this is a primary reason the airline is not meeting 4-Star standards.” Air Canada rouge Rating...

September 7, 2023Airlines BlogComments OffRead more...

Air China Rating Analysis | 3-Star Airline

Air China is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. “The newer aircraft in Air China’s international fleet offer a reasonable product standard, but the quality is lower on aircraft used for domestic flights. IFE programming is poor, and onboard catering is quite inconsistent. Cabin staff service is efficient (with poor English language abilities) and below standards of other Chinese airlines. Newer domestic lounges are fair, but international lounges need improvement.” Air China...

September 7, 2023Airlines BlogComments OffRead more...

Air Arabia Rating Analysis | 3-Star Airline

Air Arabia is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff. “A low-cost airline and therefore very strict on baggage weight and size. Cabin seating is good for low-cost flights of 3-4 hours (32″ seat pitch). Pre-order and buy onboard foods are reasonable and not expensive. The cabin staff service is fair, but standards of cabin and washroom cleanliness can be poor. Streaming WiFi entertainment options are good for low-cost...

September 6, 2023Airlines BlogComments OffRead more...

Air Algerie Rating Analysis | 3-Star Airline

Air Algerie is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. “Air Algerie performs to a comparatively poor standard at this time. The primary weakness is staff service, and the hub facility at Algiers also lacks appeal and convenience for passengers. Product quality for the latest A330 aircraft is quite good but cabin presentation can be improved on long-haul and short-haul flights.” Air Algerie Rating Analysis Airport Services - Algiers | 3-Star Airline Premium check-in facilities Check-in...

September 6, 2023Airlines BlogComments OffRead more...

Vistara Rating Analysis | 4-Star Airline

Vistara is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. “Just 5 years old, Vistara is now the leading airline in India for product and service quality. In 2020, Vistara took delivery of its first Boeing 787 (not yet evaluated by Skytrax). The product and amentieis on current narrowbody operations are well-rated, and cabin staff service a particular strength. This airline has the potential to achieve a future 5-Star Airline rating.” Vistara Rating Analysis Airport...

September 6, 2023Airlines BlogComments OffRead more...

Thai Airways Rating Analysis | 4-Star Airline

Thai Airways is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. Thai Airways Rating Analysis Airport Services - Bangkok | 4-Star Airline Premium check-in facilities Check-in staff service Priority boarding service Staff assistance on arrival Transfer service assistance Priority baggage service Onboard Product - Long haul | 4-Star Airline Seat comfort and personal space Cabin safety information / video Comfort items : duvet, pillows, turndown Cabin and seat cleanliness Cabin temperatures Washroom cleanliness Amenity kit and washroom amenities Inflight entertainment WiFi service Quality of meals served Flexibility of meal service Quality of wines...

September 4, 2023Airlines BlogComments OffRead more...

Saudi Arabian Airlines Rating Analysis | 4-Star Airline

Saudi Arabian Airlines is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. Saudi Arabian Airlines Rating Analysis Airport Services - Jeddah Premium check-in facilities Check-in staff service Priority boarding service Staff assistance on arrival Transfer service assistance Priority baggage service First Class Lounge - Jeddah Ambience and exclusivity Seat availability and comfort Standard of washrooms Standard of shower facilities Cleanliness of lounge areas Choice of hot and cold food Quality of food served Choice of beverages WiFi service Access to power / charging points Friendliness of staff service Staff service efficiency Staff Language skills Total...

September 4, 2023Airlines BlogComments OffRead more...